Last Updated: October 2025
Welcome to Luster Solar Solution!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
By using our website www.lustersolarsolution.com or submitting your details, you agree to this policy.
🌞 1. Information We Collect
We collect personal and non-personal information to serve you better. This may include:
a. Personal Information (Provided by You):
- Name
- Phone Number
- Email Address
- Location / Address
- Type of Property (Residential, Commercial, etc.)
- Any other details you share through our contact or quote forms
b. Automatically Collected Information:
- Browser type and version
- Device information (mobile/desktop)
- IP address and location data
- Pages you visit and time spent on the site
This information helps us understand user behavior and improve your experience on our website.
⚡ 2. How We Use Your Information
We use your information for the following purposes:
- To contact you about your solar consultation or quotation request
- To provide and improve our solar products and services
- To process inquiries, service requests, and customer support
- To send important updates, offers, or policy changes
- To analyze site performance and user engagement
We promise not to sell, rent, or misuse your personal data in any way.
🏢 3. Sharing of Information
We may share your information only with:
- Our trusted employees or installation partners (for project coordination)
- Government or regulatory authorities (if required by law)
- Service providers who assist us in website hosting, analytics, or email communication
Every partner we work with follows strict privacy standards to keep your data safe.
🔐 4. Data Protection & Security
We use secure servers, encrypted connections, and trusted service providers to protect your data from unauthorized access, loss, or misuse.
While we take all reasonable precautions, no online system is completely foolproof — but your privacy and trust remain our top priority.
✉️ 5. Cookies Policy
Our website may use cookies to enhance your browsing experience.
Cookies are small files stored on your device that help remember your preferences and site activity.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly afterward.
📧 6. Communication & Marketing
By submitting your contact details, you allow Luster Solar Solution to send you updates, offers, or service information related to solar products.
You can unsubscribe anytime by replying “STOP” or contacting us directly.
🧾 7. Your Rights
You have full control over your data. You can:
- Request access to your personal information
- Ask us to update, correct, or delete your data
- Withdraw your consent at any time
To exercise these rights, email us at: lustersolarsolution@gmail.com
🌍 8. Links to Other Websites
Our website may include links to third-party sites (like YouTube, Instagram, or government portals).
We are not responsible for the privacy practices of other websites. Please review their policies before sharing any information.
📆 9. Updates to This Policy
We may occasionally update this Privacy Policy to reflect new laws, technologies, or business practices.
The updated version will always be posted on our website with the latest revision date.
📞 10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:
Luster Solar Solution
📍 15/85, Sector 8, Rohini, New Delhi – 110085
📱 +91 95551 24050 | +91 70424 61012
✉️ lustersolarsolution@gmail.com
🌐 www.lustersolarsolution.com
🌞 Your Trust, Our Responsibility
At Luster Solar Solution, we’re committed to transparency, honesty, and protecting your personal information — just like we protect your home with clean, reliable solar energy.