Luster Solar Solution
Office Address: 15/85, Sector 8, Rohini, New Delhi – 110085
Phone: +91 9555124050
Email: lustersolarsolution@gmail.com
Founders: Mr. Pardeep Singh & Mr. Parveen Kumar
Version: 1.0
Last Updated: October 2025
1. Introduction
At Luster Solar Solution, we recognize that responsible business practices are essential for sustainable growth and long-term success.
This Business Responsibility Manual outlines our ethical standards, environmental commitments, and social responsibilities — ensuring that every business decision contributes positively to society and the environment.
Our core philosophy is simple:
“Delivering clean energy with integrity, accountability, and purpose.”
2. Purpose of the Manual
The purpose of this manual is to:
- Define the principles guiding Luster Solar Solution’s responsible business conduct.
- Provide a framework for ethical decision-making and compliance.
- Promote sustainable development through transparent and fair practices.
- Align company operations with national and global sustainability standards (such as India’s Business Responsibility and Sustainability Reporting (BRSR) framework and UN Sustainable Development Goals).
3. Our Business Responsibility Principles
Principle 1: Ethics, Transparency, and Accountability
- Conduct business with honesty, fairness, and integrity.
- Ensure transparent communication with customers, employees, suppliers, and partners.
- Maintain zero tolerance for corruption, fraud, or unethical conduct.
Principle 2: Product Responsibility and Quality
- Provide safe, high-quality, and efficient solar energy solutions.
- Comply with all product and safety standards.
- Regularly monitor and evaluate product performance and customer satisfaction.
Principle 3: Employee Well-being
- Provide a safe, healthy, and inclusive work environment.
- Ensure fair wages, equal opportunities, and respect for human rights.
- Encourage continuous skill development and employee training.
Principle 4: Environmental Stewardship
- Commit to minimizing environmental impact through renewable energy promotion.
- Implement eco-friendly operations in our offices and projects.
- Ensure responsible waste management and energy efficiency across all functions.
Principle 5: Stakeholder Engagement
- Maintain open, honest, and respectful dialogue with customers, partners, employees, and communities.
- Address stakeholder concerns promptly and transparently.
Principle 6: Social Responsibility
- Support community development through awareness programs on solar energy and sustainability.
- Create employment and training opportunities in the renewable energy sector.
- Partner with educational institutions for green learning initiatives.
Principle 7: Responsible Sourcing and Supply Chain
- Source materials and components from reliable and ethical suppliers.
- Encourage sustainability practices throughout the supply chain.
- Prioritize local suppliers where feasible to support the local economy.
Principle 8: Governance and Compliance
- Adhere to all applicable laws, regulations, and standards.
- Conduct periodic reviews and audits to ensure compliance and accountability.
- Maintain proper documentation and transparency in all financial and operational matters.
4. Roles and Responsibilities
| Stakeholder | Key Responsibilities |
|---|---|
| Founders / Directors | Define business responsibility policies and oversee implementation. |
| Management Team | Ensure compliance with company values, ethics, and sustainability commitments. |
| Employees | Follow ethical conduct guidelines and contribute to responsible practices. |
| Vendors / Partners | Operate with integrity and align with our sustainability and ethical standards. |
5. Implementation Framework
- Establish internal committees for sustainability and ethics monitoring.
- Conduct regular training sessions for employees and partners.
- Integrate business responsibility goals into strategic planning and project execution.
- Publish annual updates on sustainability and corporate responsibility performance.
6. Monitoring and Reporting
Luster Solar Solution will periodically:
- Assess the impact of its operations on the environment and society.
- Prepare a Business Responsibility and Sustainability Report (BRSR) in accordance with SEBI and MCA guidelines.
- Encourage feedback from stakeholders to enhance transparency and continuous improvement.
7. Continuous Improvement
We are committed to continually improving our policies and practices through:
- Adoption of new technologies and renewable innovations.
- Benchmarking against global best practices in sustainability.
- Engaging with experts, regulators, and communities to enhance our social and environmental performance.
8. Conclusion
Luster Solar Solution stands committed to conducting business in a way that is ethical, sustainable, and socially responsible.
Through clean energy innovation and community collaboration, we strive to create long-term value for people and the planet.
“Powering progress with responsibility — for today, tomorrow, and forever.”
Contact Information
Luster Solar Solution
📍 15/85, Sector 8, Rohini, New Delhi – 110085
📞 +91 9555124050
✉️ lustersolarsolution@gmail.com
👤 Founders: Mr. Pardeep Singh & Mr. Parveen Kumar